Privacy Policy

NORSAN UK is committed to preserving the privacy of all its customers and visitors. Please read the following privacy policy to understand how we use and protect the information you provide to us.

By using this website you are consenting to this privacy policy:

When you register for information or place an order with NORSAN UK, we may need to collect certain information in order to provide the information you have requested or to process your order. What we need varies depending on the type of enquiry you make and/or what you have ordered, and the pages you are asked to complete will vary accordingly.

When you contact us, we may ask for certain information to be able to confirm your identity, check our records and answer your questions quickly and accurately. When you contact us, in any way, we may make a note of this contact if it is relevant to your permanent records. This allows us to provide a higher level of ongoing customer care.

We will keep your personal details given to us by you or others during your relationship with us - this information may include:

Details you give us via the NORSAN UK website, on application forms or by e-mail or during conversations with you on the telephone or face to face with one of our representatives.

Details you give us so that we can provide you with goods and services.

Details we receive from another source, such as our suppliers, marketing organisations, and credit reference or fraud detection agencies.

The information we hold about you is confidential.

Please ensure that you enter the address accurately. You will receive an automated confirmation email shortly after you subscribe. If you do not receive a confirmation email within about ten minutes, please enter your email address again.

Website Usage Information:

We collect information about your visit to the site, including your IP address, service provider, browser type, domain names of referring websites, operating system, pages accessed on our website, and the date and time of your access. This information is only used to provide viewing statistics and is not passed on to anyone else.

We only collect your email address for our own marketing purposes.

We will not sell, distribute or lease your personal information to third parties unless we have your expressive permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. If you would like a copy of the information held by us or if you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible. You may opt-out at anytime by simply sending an email here, calling 0845 340 3230 or writing to this address:

12 Gatwick Distribution Centre
West Sussex
RH10 9RW